December 16, 2024
For many contractors, finding the right consumer financing solution is key to closing more deals, improving customer satisfaction, and simplifying operations. Jose Camacho, owner and CEO of A1 Roofing in Mesa, AZ, shares his experience switching to BuyFin and how it transformed his business.
Jose’s company has been serving the Mesa community for eight years, with a team of six sales reps and three office staff. While initially relying on a different financing provider, challenges with their previous solution led them to explore new options.
The turning point came after meeting a BuyFin representative at a local home show. Months later, Jose’s team decided to make the switch. Here’s why it made all the difference.
Challenges with Their Previous Vendor
Before BuyFin, Jose’s company faced multiple hurdles with their previous consumer financing company:
- Hard Credit Pulls: Customers often hesitated about hard credit checks, resulting in lost deals.
- Complex Funding Process: Despite completing projects, delays in funding were common, as their previous provider required additional customer verification.
- Inconvenient Application Process: Applications could only be completed in person, complicating the workflow and adding unnecessary delays to their job timeline.
These challenges hindered the company’s ability to close jobs quickly and created unnecessary friction for the business and its customers.
Why BuyFin Was the Perfect Fit
After learning about BuyFin, Jose’s team discovered features that directly addressed their pain points.
- Soft Credit Pulls: BuyFin’s soft credit inquiry allowed customers to explore financing options without impacting their credit score. This made customers more willing to consider financing and helped the sales team close more deals.
- Convenient Digital Applications: Unlike their previous provider, BuyFin enabled Jose’s team to send financing applications directly to customers. This flexibility allowed customers to fill out the application even when they weren’t on the job site.
- Upfront Funding: One of the standout features was the ability to request deposits upfront through BuyFin’s staged funding. A deposit upfront helped cover material costs and eased cash flow during roofing projects.
- Streamlined Onboarding: BuyFin’s onboarding process was simple and efficient. They trained their managers on the system, who then supported sales reps by sending financing links tailored to each customer’s needs.
Results and Benefits
Since switching to BuyFin, Jose’s company has processed approximately 18 financing applications. While they initially served mostly cash-paying customers, 25% of their clients now choose financing—a number Jose expects to grow.
“It really simplified the process for us and made everything much more streamlined,” Jose said about BuyFin. Key benefits they’ve experienced:
- Simplified Operations: The financing process is now streamlined from application to funding.
- Increased Deal Closures: The soft credit pull has encouraged more customers to explore financing options, resulting in higher conversion rates.
- Flexibility for Customers: Offering multiple consumer finance options, like deferred interest, has helped customers start projects without financial strain.
One standout project involved a homeowner who initially planned to use a home equity line of credit, which would have delayed the job for weeks. BuyFin’s deferred interest option allowed them to proceed immediately, locking in current pricing and saving the homeowner time and money.
Jose said, “A lot of the customers will say, ‘Let’s see what I qualify for,’ and then from there, we could go off what makes sense for them and what they can afford based on their credit.”
Top 3 Reasons Contractors Should Choose BuyFin
For contractors considering a switch, Jose highlights these key benefits:
- Simple Application Process: Simple, digital applications save time and effort.
- Soft Credit Pulls: Increases customer confidence and deal conversions.
- Staged Funding: Partial upfront payments and quick funding simplify cash flow management.
Switch to BuyFin Today
Switching to BuyFin has been a game-changer for A1 Roofing company. The platform simplified operations and empowered the team to close more jobs and offer flexible financing options to customers.
For contractors still using traditional financing systems, BuyFin offers a modern, efficient solution designed to boost your bottom line and customer satisfaction.
Ready to make the switch? Contact us to learn more about how we can help your contracting business and start your BuyFin journey today.